Privacy Policy

STUDIO FITLIFE PRIVACY POLICY

Updated February 25, 2021

Personally Identifiable Information (“PII”), as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website. When we collect, access, use or do anything with your Personal Information, we are “processing” your PII. Please read our Terms of Use before accessing our Site.

ONE. INFORMATION WE COLLECT THROUGH YOUR USE OF THE SERVICES

To the extent permitted under the applicable law, by accepting the Terms of Use, you agree with our privacy practices as described in this Privacy Policy. If you cannot agree with this Privacy Policy, Terms of Use, or other policies, please do not access or use our Site. We may modify this Privacy Policy at any time and changes may apply to any PII we already hold about you, as well as any new PII collected after the Privacy Policy is modified. If we make changes, we will notify you by revising the date at the top of this Policy. We will provide you with advanced notice if we make any material changes to how we collect, use or disclose your PII or that impact your rights under this Privacy Policy. If you continue to access or use our Site after receiving the notice of changes, you acknowledge your acceptance of the updated Privacy Policy.

We collect PII from the people that visit our website. When ordering or registering on our Site, as appropriate, you may be asked to enter your name, email address, phone number, city/state/zip code or other details to help you with your experience. We collect information from you when you fill out a form or enter information on our site. We may use the information we collect from you when you register, provide your email address or phone number or any other contact information, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

- To contact you regarding scheduling, class reminders, promotions, specials, or in other ways related to the Studio Fit Life business;

- To provide to third parties that may contact you on behalf, in connection with the Studio Fit Life business;

- To administer a contest, promotion, survey or other site feature; and/or

- To send periodic emails regarding your order or other products and services.

Scheduling Information: In order to sign up for a Studio Fit Life class or to purchase Class Packs or memberships online through our Site, you must provide us with your name, physical address, email address, date of birth, phone number, and Payment Information (described below). If you complete a membership agreement or sign up for a fitness event, we also collect information about any health conditions that could affect your ability to participate in a workout. If you do not provide this information, you may not be able to participate in a Studio Fit Life class or event.

Payment Information: If and when you make an order through our Site (such as to purchase Class Packs or purchasing merchandise), you will need to provide us with a payment card, including billing information such as your billing address, phone number, and name on the payment card. A third-party service provider stores and processes this information securely and only for purposes of marking an order through our Site.

Voluntary Information: Information you provide to us voluntarily by completing web forms, signing up for our newsletter, participating in polls, or contributing to blogs, postings, contacting customer service, and other mediums constitutes Voluntary Information.

Usage Information Automatically Collected. When you use the Site, we automatically collect information about services you use and how you use them (“Usage Information”), as described below.

Service Data: We collect information about your interactions with the Site, such as the pages or other content you view, and other actions you perform while using the Services.

Log Data: We automatically collect log information when you use the Site. This might include your IP address, access times, hardware and software information, device information, device event information (e.g. crashes, unsuccessful logins, browser type), the web page you’ve viewed or engaged with before or after using the Site, and other relevant information. We collect and monitor this data in order to keep track of the security and privacy of your account.

Cookies and Similar Tracking Technologies: We may use cookies, embedded scripts and other tracking technologies to collect and store information about your use of our Services. We use these tools to ensure that you receive a personalized experience, to provide you with certain functions on our Services, to keep your account safe, and to improve and optimize our Site. Please refer to our Cookie Policy for more information about how we use cookies and which cookies we use on our Site. You can update cookie preferences for your web browser.

TWO. HOW WE USE YOUR INFORMATION

Your PII can be used for various purposes. When you access or use our Site, we process certain PII about you to be able to provide you with our Site. Some examples of how we process your PII in our Site include but are not limited to: (a) allow you to view, book, and attend classes, (b) pay for services, (c) analyze your use and enjoyment of the Site. We cannot provide you with our services without such processing of your PII.

When you create an account for our services, you will receive service-related communications. Our service-related communications are transactional messages about your account, billing information, your attendance, surveys, support, customer service, discounts you’ve earned, policy changes, or other service-related notifications. However, service-related communications are necessary for us to continue to provide our services to you.

We may also use your PII for marketing, promotional, or sweepstakes related communications and initiatives. You can manage your email preferences and opt out of certain communications, such as by clicking the “unsubscribe” link found within non-transactional communications or by emailing us at the contact information listed at the end of this Privacy Policy.

To maintain a safe, secure, and trusted environment for you when you use the Services, we use your PII to make sure our terms, policies, and agreements with you and any third parties are enforced. We actively monitor, investigate, prevent, and mitigate any suspected or actual prohibited activities on our Site. We are required to process your PII to provide you with our services.

We want to ensure our Services are continually improving and expanding so that we meet and exceed your needs and expectations. To do so, we may process your PII to improve, optimize, or expand our services or features of our services. We do so by processing information about your use of the Site, any information you provide to us, and by measuring, tracking, and analyzing trends and usage in connection to your use of our Site. We take additional security measures when processing your PII for such purposes, such as by de-identifying (or “pseudonymizing”) your PII and limiting access to such data. Without processing your information for such purposes, we may not be able to ensure your continued satisfaction when using our Site.

We may be required to process your PII under certain laws and regulations. We will also process any and all information to law enforcement agencies or others if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal or regulatory process (such as a judicial proceeding, court order, or government inquiry) or obligations that we may owe pursuant to ethical and other professional rules, laws, and regulations; (b) enforce the Studio Fit Life Terms of Use and other policies; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Studio Fit Life, its employees, its users, its clients, and the public. We cannot provide use of the Site to you without such processing.

THREE. HOW WE SHARE YOUR INFORMATION

We may use third parties to perform certain services on our behalf in connection with the Services such as: (a) to process and store data, including your PII; (b) to track, analyze, and modify our Site; (c) for marketing, advertising, and distribution; (d) to assist us in providing you with customer support; and (e) to support our IT and security efforts.

Google Analytics is one of our analytics service providers. Learn more about how Google collects and uses data here. To opt out of Google Analytics Advertising Features please use Google Ad Settings. To opt out of Google Analytics entirely please use this link. The third parties we work with do not have permission to use the information we share with them beyond what is necessary to assist us. We execute agreements with third parties to ensure they use adequate safeguards when processing your PII in accordance with this Policy.

However, certain third-party service providers, such as payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Merger, Bankruptcy, or Corporate Reorganization. We may disclose and transfer your PII to a subsequent owner, co-owner, or operator of Studio Fit Life or the Site, or in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets (i.e., a bankruptcy proceeding), or other corporate change. We will notify you with any choices you may have regarding your PII when we are engaged in a merger, bankruptcy, or corporate reorganization.

Legal Obligations and Safety. We may share your PII if it is reasonably necessary to: (a) comply with a valid legal process (e.g., subpoenas, warrants, court orders, etc.); (b) comply with requests or investigations by public authorities; (c) comply with applicable laws or regulations; (d) enforce or apply the Studio Fit Life policies or policies of our business partners; (e) protect the security or integrity of the Site; or (f) protect the rights, property, or safety of Studio Fit Life, our employees or users, partners and affiliates, or other natural persons.

For Any Other Purpose, with Your Consent. We may share your PII on your behalf or at your request. We will only do so with your specific consent. If you provide your consent to share your information, you may withdraw your consent at any time. Withdrawing your consent will not undo or reverse the lawfulness of any previous processing, and in some cases Personal Information may not be retrieved once shared. Contact us at info@studiofitlife.com if you would like to withdraw your consent.

FOUR. YOUR CHOICES

You may access your Studio FitLife Account Information by going to the “Your Account” page. You can edit your Account Information as necessary, such as your email address, name, phone number, and more. When you update your Account Information, we may keep a copy of your previous account details for our records and to prevent fraud or other activities that violate our terms, policies and agreements. However, if you do not provide us with some of your PII, such as your name or email, we will no longer be able to provide you with access to our Site.

You may choose not to provide us with some of your PII. For example, you are not required to complete any survey we send to you.

If you do not want to receive emails from us, please adjust your communication preferences or click the unsubscribe link within the email you received from us. You will not be able to unsubscribe from Site-related communications as they are necessary for us to continue offering you the Site.

If you wish to delete your account completely, please email us at info@studiofitlife.com. Please note that Studio Fit Life deletion of your PII is subject to limitations, including any applicable legal retention requirements.

You can exercise your preferences in relation to cookies served on our Site by adjusting your browser settings which provide you with the option to refuse or remove some or all browser cookies.

• First-Party Cookies. You can use the browser with which you are viewing our Services to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note, if you set your browser to disable cookies, you may not be able to access secure areas of the Site. Also, if you disable cookies other parts of the Site may not work properly. You can find more information about how to change your browser cookie settings at http://www.allaboutcookies.org.

• Third-Party Cookies. To opt-out of third-party advertising networks and similar entities that use advertising cookies, please visit the Digital Advertising Alliance’s self-regulatory opt-out tool at http://www.aboutads.info/choices or the Network Advertising Initiative’s opt-out tool at https://optout.networkadvertising.org/?c=1.  Once you click the link you may choose to opt-out of such advertising from all participating advertising companies or only advertising provided by specific advertising entities. For more information about third-party advertising networks and similar entities that use these technologies, please see http://www.aboutads.info/consumers.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. In addition, most web browsers provide help pages relating to setting cookie preferences. More information may be found for the following browsers here:

·        Google Chrome

·        InternetExplorer

·        Mozilla Firefox

·        Safari (Desktop)

·        Safari (Mobile)

·        Android Browser

·        Opera

·        Opera Mobile

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California consumers may use the Digital Advertising Alliance’s tool to send requests under the California Consumer Privacy Act (“CCPA”) for a web browser to opt out of the sale of personal information by some or all of that framework’s participating companies by accessing the DAA’s tool here: https://www.privacyrights.info/, or by downloading the DAA’s AppChoices mobile application opt-out here:  https://www.privacyrights.info/appchoices. The AppChoices app is not limited to opt-outs for CCPA purposes and may be used by anyone to limit the collection of cross-app data for interest-based advertising purposes by participating DAA member companies.  

Currently, we do not monitor or take any action with respect to Do Not Track signals or other mechanisms, which means that we collect information about your online activity both while you are using the Site and after you leave our Site.

FIVE. THIRD-PARTY SERVICES

You may find links to other websites, third party applications, and widgets on our Site that we do not own or control. When you click on links in our Site, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Use.

SIX. SECURITY

To protect your PII, we take reasonable precautions and follow industry standard practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

You should be aware that, unfortunately, no system can be 100% secure. There will always be a risk that your PII gets compromised. We also depend on you to keep your Account Information secure by keeping your password confidential and taking precautions to keep others from accessing your account. Please notify us immediately at info@studiofitlife.com if you become aware of any unauthorized access to or use of your account.

SEVEN. CHILDREN’S PRIVACY

By using our Site, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority in your jurisdiction of residence and you have given us your consent to allow any of your minor dependents to use this Site. Please contact us if you believe we have collected PII about a child without consent from their parent or guardian so we can take action to prevent such access and to delete their PII from our Site.

EIGHT. RETENTION

We generally retain your PII as long as necessary to fulfill the purposes of collection, including for the purposes of satisfying any legal, accounting, or reporting obligations or to resolve disputes. Otherwise, we will try to delete your PII upon your request or when we no longer need it for the purposes it was originally collected. We will not delete any PII that also relates to other individuals, unless such other individuals also wish to delete their PII at the same time.

NINE. NOTICE TO CALIFORNIA RESIDENTS

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), below is a summary of the PII that Studio FitLife has collected in the preceding twelve months, the reason the information was collected, where we obtained the PII we collected, and the third parties with whom we share the information, categorized as defined in the CCPA.

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